Account & Banking
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How To Set Up Central Banking With Stripe
Overview Stripe is one of the payment processors that CrowdChange is partnered with. Stripe Connect platforms collect the required information from users and p… -
Accessing Your BillHighway Account
If your National Organization is using BillHighway as their payment processor, funds will be deposited into your chapter's BillHighway account on a rolling bas… -
How to Issue Full and Partial Refunds
Need to refund a transaction? CrowdChange now provides the ability for Admins to issue Partial Refunds in addition to standard, full refunds. For example, you …
CrowdChange Tutorials
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Welcome to CrowdChange!
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Customizing your fundraiser UI & design
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How To Start a Fundraiser
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How to Close or Reopen a Fundraiser
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How to Archive a Fundraiser
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How to Change the Date and Time of your Fundraiser
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How to Change Cover Photo
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How to Change Your Fundraising Goal
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How to Manage Personal Pages & Teams
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How to Share your Personal Fundraising Page
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How to Create a Team & Invite Members
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How to Assign a Team Manager / Co-Captain
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How to Close, Archive, or Delete a P2P Page
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How to Cap Number of Teams and Number of Personal Pages Within a Team
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How to Change a Team Captain
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How to Hide Team Captains
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How to Change a Fundraiser Host/Owner
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How to Hide a Fundraiser (Limit Visibility)
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How to Use the Access Manager - Give others Admin Access for an Event (Fundraiser Level)
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How to Use the Site-Level Access Manager
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How Email Templates Work
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How Registration Works
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How Sponsorship Works (Sponsorship Packages)
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Recurring Donations
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How to Set Up Promo Codes
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How to Duplicate a Fundraiser
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How to Create an eCards Store
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How to Use Tribute Cards
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How to Create Custom Fundraiser Links
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How to Create Custom URLs for Team & Personal Pages (Sub-sites only)
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How to Access the Tickets Report (Fundraiser Level)
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Mailing List - Contact & Recipient Limits
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Mailing List - Admin Approval for large campaigns
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Admin > General Settings
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Admin > Layout Settings
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How to Set Up 'In Support Of' Options
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How the Organizations Feature Works
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Fundraiser Approval (Admins)
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How to Enter Offline Donations
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How Pledging Works
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How to Access the Activity Log
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How to Access the Fundraisers Report
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How to Access the Payouts Report
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How to Access the Admin Summary Report
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How to Access the Registration Report
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How to Access the Personal Pages Report
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How to Access the Teams Report
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How to Edit Email Notifications
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CrowdChange Notifications
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Image Size Guidelines
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CrowdChange Image Editor
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Analytics Connectors - Google Analytics, Google Tag Manager, Facebook/Meta Pixel, Reddit, Pinterest, & TikTok
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How to Pin Featured Fundraisers
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Data included in Donations Lists and Amount Raised Bars
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How to Reset Your Password
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Failed Transaction
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Accessing Your BillHighway Account
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PayPal Banking Overview
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Setting Up Multi-Factor Authentication (2FA)
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How to Cap User Transaction Fees
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How to Set Up Custom Fees
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How To Set Up Central Banking With Stripe
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How To Set Up Fundraiser Banking with Stripe
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Salesforce Integration with CrowdChange
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DonorPerfect Integration with CrowdChange
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How to Add Custom Fields to the Start a Fundraiser Process
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Fundraiser & Blueprint Custom Tags
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Custom Questions for Teams & Personal Pages
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Allow donors to a team to split their donation amongst personal pages within the team
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Changing the 'Show my name as' options
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Minimum Fundraising Commitment tied to Registration
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Personal Page Privacy Feature
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Set a custom meta description for fundraiser social sharing
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Badges and Milestones
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Participant Center
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How to Issue Full and Partial Refunds
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Site Communication
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How to Use Embedded Donation Forms
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Double the Donation Integration
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What's New Section
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Moving to the New UI - Info & FAQ
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Recommended Web Browsers & Versions
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Fundraiser link displays 'Page not Found' Error message
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Adjust Default Donation Amounts & Settings
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One-time Giving Upsell Feature
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Default User Notifications
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New Fundraiser Dashboard
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Site Admin Level Options for P2P Pages
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Access Codes for Purchase Options (Pre-Sale or Private Tickets, Merchandise, Registration, and Sponsorship)
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Leaderboard Block - How to show a list of donations, team fundraising pages and personal fundraising pages on your fundraiser
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Per-transaction Limits for Purchase Options
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Link by Stripe in CrowdChange Checkout
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How to Access and Use the Tax Receipts Report
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How to Upload a List of Teams or Personal Pages Using a CSV File
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How to Mass Upload Offline Donations Using a CSV File
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How to Assign Tickets to Different Attendees During Checkout
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Recurring Donations Report - How to Manage Recurring Donations on CrowdChange
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Sign in with Apple - Why does a user’s email appear as xxxx@privaterelay.appleid.com?
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Cover Image Block - How to update the banner image on your fundraiser
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Sharing Block - Social media, QR Codes, Email, SMS, and more
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Donation Progress Block - how to track amount raised and goals on your fundraiser
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Gallery Block - How to add an image gallery to the body of your fundraising page
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Email Center - How to send emails from CrowdChange
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Auctions - How to host an Auction on CrowdChange
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How to Create and Share an Instagram Image - Sharing your CrowdChange page or fundraiser via Instagram
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Community Feed Block - How to share updates on your fundraiser, team or personal fundraising page
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How to Add or Change an Avatar on a Personal or Team Fundraising Page
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Pay by Installments - how to break a donation up into separate payments
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Multi-Column Block - How to add multiple content columns to the body of your fundraising page
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Donation Matching Setup and Management for Fundraisers
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Fundraiser cards - how to change the image on homepage, tickets, and preview
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How to Use Donation Encouragement to Support Fundraising Goals